Privacy Policy | NineShades

At NineShades, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our store or purchase our premium streetwear.

1. Information We Collect

We collect various types of information to provide you with the best shopping experience:

  • Personal Details: Such as your name, email address, phone number, and shipping address provided during checkout.

  • Payment Information: Processed securely through our payment partners; we do not store your full card details or bank credentials on our servers.

  • Device & Usage Data: Including your IP address, browser type, and how you navigate our website.

  • Cookies & Tracking: Used to remember your preferences and improve our site’s functionality.

2. How We Use Your Information

We use your data to:

  • Fulfill and deliver your hoodie orders.

  • Send order updates and tracking information via SMS or Email.

  • Improve our product designs and website performance.

  • Provide personalized customer support.

  • Comply with local tax and legal regulations in Pakistan.

3. Sharing Your Information

We only share your information with essential third parties:

  • Logistics Partners: Reliable courier services within Pakistan to ensure your order reaches your doorstep.

  • Payment Gateways: Secure platforms for processing online transactions.

  • Analytics: Tools like Google Analytics or Meta Pixel to understand our audience better.

  • Legal Authorities: Only if required by the laws of Pakistan.

We do not sell your personal data to third parties.

4. Your Rights

As a NineShades customer, you have the right to:

  • Access or update your personal information.

  • Request the deletion of your account data.

  • Opt-out of marketing emails or promotional SMS.

  • To exercise these rights, please contact our support team.

5. Cookies and Tracking Technologies

Our website uses cookies to:

  • Keep items in your shopping cart.

  • Understand which hoodie designs are trending.

  • Personalize your experience on our site. You can disable cookies through your browser settings, though some site features may not function properly.

6. Data Retention

We store your information only for as long as necessary to complete your orders, provide customer service, and meet our record-keeping obligations.

7. Third-Party Services

Our store may contain links to third-party platforms (such as Instagram or TikTok). We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or for legal reasons. The latest version will always be posted here.

Contact Us

If you have any questions or concerns regarding your privacy, please reach out to us:

NineShades Wear 📍 537 A block Sabzazar, Lahore, Pakistan 📞 0328-4491151 ✉️ nineshades9t9@gmail.com